Job Description

JOB DESCRIPTION

This position is an integral part of the overall day to day operation at our clinic Parr Medical Centre / Cityview Medical Centre. The receptionist is responsible for all formal interactions with patients and the overall success of the relationship between the Clinic and the Patients.

Job Duties and Responsibilities:

• Open office in the morning, turning on computers, check phone/email messages
• Answering the incoming telephone calls
• Meet and greet in the office to ensure they are comfortable and seen in a timely manner
• Register existing or new patients by creating patient charts
• Sorting through office mail daily
• Follow up rejected OHIP billings with patients or with service ontario
• Using Oscar EMR to manage schedules, book appointments
• Schedule and fax patient referrals to specialists
• Sorting lab results, informing physicians and patients according to priority
• Performing general office duties such as photocopying, faxing, scanning, and mailing
• Print and organize promotional materials for office
• Notifying patients of specialist appointments in timely manner
• Scanning documents into patient charts
• Keeping the clinic tidy and clean at all times

Experience required

• Must have previous medical reception experience (Minimum 1 years)
• Must have working experience with OSCAR EMR
• Must know how to manage the clinic independently
• Must have experience in helping doctors with prepping patients (taking vitals, pregnancy, urine test, blood, etc)
• Phlebotomy / IM / Vaccination experience and certification must

Competencies and Additional duties:

• Ability to work under pressure
• Good understanding of product and service knowledge offered at the clinic
• Computer skills necessary - MS Office suite, data entry, email, troubleshooting, documentation, supplies and inventory control
• Self-motivated with an ability to work independently with minimal supervision
• Able to prioritize and seamlessly manage multiple tasks
• Excellent interpersonal skills and the ability to work in a team
• Highly effective organizational and communication skills

Education Required:

• OSCAR EMR (preferred)
• Phlebotomy / IM / Vaccination certification must
• Medical receptionist diploma
• Computer certification or diploma (preferred)
• Typing skills of 55 wpm

Job Types: Full-time, Part-time

Salary: $18.00-$20.00 per hour

Job Types: Full-time, Part-time

Salary: From $18.00 per hour

Schedule:

• 8 hour shift

Work Location: In person

Expected start date: 2023-06-01

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